Contact Us
Have a question, comment, suggestion, or something you just need help with?
Email us anytime at support@elevatedelderberry.com or use the contact form below.
We’re a small business with real humans behind the screen, so we’ll get back to you as soon as we can. 💜
Work With Us
Interested in joining the Elevated Elderberry team?
When we’re hiring, we’d love to hear from you.
Please email support@elevatedelderberry.com with the subject line:
APPLICATION
Include your resume, availability, location, and a little about why you’d like to work with us.
[Learn more about working with us →]
Rewards + Referrals
Love Elevated Elderberry and want to save a little while sharing it with friends? We have a few ways to do that.
Refer a Friend
Give a friend $10 off their first purchase and receive $10 off your next purchase when they order.
Rewards Program
Earn points for qualifying purchases and redeem them for discounts. Collect 1,200 points and receive $20 off an eligible purchase.
[Learn more about Rewards + Referrals →]
Questions? Email support@elevatedelderberry.com.
Affiliate Program
Want your own Elevated Elderberry discount code to share with your audience, customers, friends, or community?
Our affiliate program may be a great fit.
Approved affiliates can earn commission by sharing Elevated Elderberry with others.
[Learn more about our Affiliate Program →]
Wholesale
Own a brick-and-mortar shop, wellness store, market, boutique, or online storefront and want to carry Elevated Elderberry?
We’d love to hear from you.
Reach out to support@elevatedelderberry.com and we’ll send over our current wholesale information and line sheet.
[Learn more about Wholesale →]
Returns + Refunds
We care about making things right when something goes wrong.
If you have an issue with your order, please contact support@elevatedelderberry.com as soon as possible. For damaged or incorrect shipments, please notify us in writing within 24 hours of delivery.
Received the wrong item?
Contact us and keep the product unopened.
If a return is required, we’ll provide return instructions and, when applicable, a return shipping label. Once the returned product is received and inspected, we’ll work with you to correct the order.
Product arrived damaged?
Please email us photos of the damaged product, packaging, and shipping label when requested.
Qualifying damaged products may receive a one-time replacement.
Changed your mind?
Unwanted items may be eligible for return if they are unopened and returned promptly in their original shipping packaging.
Customers are responsible for return shipping on unwanted items unless otherwise required by law.
Approved refunds are processed after the returned item is received and inspected.
Opened consumable products cannot be returned.
