Contact us.
Do you have a comment or suggestion you’d like to share? Email support@elevatedelderberry.com
Work with us.
Thinking about joining us? We have job openings, please send us an email support@elevatedelderberry.com
Advertise with us.
Interested in advertising with us? Interested in having your own discount code to use and share with friends? We have two rewards programs that you can sign up for. 1) Give a friend $10 off their first purchase, get $10 off your next purchase. 2) Sign up to redeem points for every $1 you spend, collect 1200 and get $20 off your purchase. Questions? Reach out to us support@elevatedelderberry.com
Wholesale.
Have a brick and mortar or online store front and want our products showcased in your store? Please reach out and we will send over our line sheet.
Return and Refund Policy.
Returns, refunds and exchanges are accepted. We value our customers satisfaction. Please follow these instructions and email us immediately. Any issues must be in writing within 24 hours of receiving your shipment.
If you receive the wrong item, we will issue a return label that you will attach to the original shipment box, product must be returned unopened. Once product is received at our warehouse and upon inspection, a new shipment will be issued. Returns are not accepted for opened products.
If you receive a damaged product, we will send a new item out immediately, Please email us photo evidence of the damage and we will send a one time replacement.
Unwanted items need to be returned immediately, unopened in their original shipping box. A refund will be processed once received at the warehouse and upon inspection. We are not responsible for shipping on unwanted items.
